Alert: Luo Yonghao Admits That The "Pilkadan" Sweater Sold By The Seller Is Not Wool Products (Not Just Him)

On December 15, Luo Yonghao announced through the wechat public account that some of the "pilkadan" brand woolen sweaters sold on November 28 were identified as non wool products after inspection. In this regard, Luo Yonghao promised to "pay three times compensation for all consumers who buy the product".

Luo Yonghao said in the announcement that the sweater supply, from channel trader Chengdu taolibao Network Technology Co., Ltd. The suppliers include Shanghai Youxun Technology Co., Ltd. and Tongxiang Tengyun e-commerce Co., Ltd., who are suspected of forgery of documents, counterfeiting of fake and inferior commodities and deliberate fraud. Luo Yonghao said that he and Chengdu taolibao Network Technology Co., Ltd. will immediately report the case to the public security organ.

At the same time, Luo Yonghao also said that as the sales agent of the product, while claiming for the rights of the supplier, "immediately contact all consumers who buy the product and pay three times compensation on behalf of the seller."

The following is the original text of the announcement:

Statement on November 28 that "pilcardin" brand woolen sweaters sold in the live room of making a friend on November 28 are fake

On November 28 of this year, "make a friend live room" sold "pilcardin" brand sweater. Later, several consumers reported to our company that they suspected that the clothes they received were not pure wool, but fake goods. We immediately collected five pieces of the product from several actual consumers (including several employees in the company) and sent them to two professional organizations for testing. This afternoon (16:00 p.m. on December 15) one of the inspection results we got was that the products submitted for inspection were non wool products. (another agency's testing is in progress, but it's no longer important.)

The woolen sweater is supplied from channel trader Chengdu taolibo Network Technology Co., Ltd. Before reaching cooperation with the other party, we signed complete legal agreements and contracts in accordance with the company's formal process, and also checked various certificates (including brand authorization, distribution authorization, and quality inspection report), as well as strict compensation terms that the supplier should bear in case of fake or defective products. Although the procedures are complete and the process is in compliance, there is still something wrong with the product, which makes us feel extremely sorry and guilty.

What has just been learned is that the suppliers of Chengdu taolibo Network Technology Co., Ltd., Shanghai Youxun Technology Co., Ltd. and Tongxiang Tengyun e-commerce Co., Ltd., are suspected of forging documents, counterfeit and inferior commodities, and suspected of deliberate fraud. Together with Chengdu taolibao Network Technology Co., Ltd., we will immediately report the case to the public security organ.

Although we are the agent sales Party of the product, not the direct seller, because the consumers of shopping place orders based on their trust in us, and because the execution period of this kind of litigation is long and the waiting time is long, we should contact the office immediately while claiming for the rights of Shanghai lianxun Technology Co., Ltd. and Tongxiang Tengyun e-commerce Co., Ltd Consumers who have bought the product will pay three times as much as they have paid for it. In the coming week, our customer service staff will contact more than 20000 consumers who have purchased the product to pay for the compensation.

This incident reveals that the internal management of our company needs to be further improved. We will thoroughly reorganize the management process, optimize the management mechanism of channel partners, raise the entry threshold of suppliers, and spare no effort to avoid similar incidents from happening again. In the future, we will also arrange a large number of so-called "mysterious customers" to purchase the goods sold during live broadcast synchronously. Once the actual receiving products are found out, we will also arrange anonymous arrangements for a large number of so-called "mysterious customers" to synchronously purchase the goods sold during live broadcast Products and samples sent before the broadcast are inconsistent, we will take the initiative to protect the rights of consumers at the first time.

Once again, I would like to express my sincere and profound apologies to the consumers who helped us find out the problems. We welcome you to continue to supervise so that we can better serve the consumers.