Necessary Etiquette For Business Etiquette
Eyes are one of the sensory organs of the human face. They are the most effective pmission of information and expression.
Service personnel in social activities, eye use to comply with certain etiquette norms, do not understand it, often seen as unreasonable, leaving a bad impression.
(1)
Interpersonal communication
Scope of fixation
When you talk with people, you should look at each other.
But the eyes should be limited to the top of each other's forehead, down to the second buttons above the shirt, and the box with two shoulders in the left and right.
In this box, there are generally three ways of fixation:
A
Official Watch
Generally used in negotiations, consultations and other occasions, the location of the eye in the eyes of the other side of the triangle and the forehead.
B social gaze
It is usually used in social occasions such as dance and cocktail parties.
It is located in the triangular area between the eyes and eyes of the other side.
C watching closely
It is usually used between loved ones, lovers, family members and other close members.
(two)
Fixation angle
In hotel etiquette training, it is necessary to have a correct gaze angle not only to facilitate service work, but also to avoid misunderstanding of service objects.
1. face each other squarely
That is, when looking at others, they are facing the opposite side of the body.
Facing each other is a basic courtesy in communication. Its meaning means attaching importance to the other side.
2. look at each other.
When looking at others, the eye is at a similar height than the other.
In service work, we can see the spirit of both sides being equal and humble.
3. look up at each other
When looking at others, I am in a lower position than the other person, so I need to look up and look up at each other.
In looking up at each other's situation, you can often leave a sense of trust and importance to each other.
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Before entering the meeting, smoke, tea (recently changed to soft drinks, coke, etc.) can not be all manually served in the restaurant waiter, the host or the attendants should be polite to smoke the tea in person.
At the time of the entrance, the host should distribute seats in a planned way, and greet the guests separately, so as to avoid temporary tension and confusion.
Before serving, the host must propose a toast to the guests at the table. As usual, say thank you for coming, and when every dish comes, you must raise your glass to drink and ask the guest to "start chopping."
At times of large Chinese banquets, there are sometimes dozens of seats. As usual, the master wants to take the main relatives to each table for a toast. At this time, it is necessary to estimate the time needed. At the appropriate time, we will go to each table for a toast. Before each table, you can see every guest and make a greeting.
After dispersing, the owner will go back to the door and wait for the guests to leave. The form of farewell can be handshakes by hand.
However, if a small dinner at the 32 table, the host gives some guests, such as the elders, the remote visitors, and the younger generation, or gives them a car to show their affection.
In addition, when leaving with guests, if there are fewer guests, you can also say a polite saying, such as "thank you for coming".
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