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The Quality Of Kanglong Casual Shoes Is &Nbsp; The New Shoes Fade On The Two Day.

2010/7/30 8:49:00 142

July 29th, "new leather shoes only fade two times after wearing them," the businessman said.

quality

Problems, many consultations can not solve the real problem, I hope your website can help me. "

In July 28th, Ms. Jiang of Hangzhou sent a hotline for help. Her new shoes purchased at Kanglong leisure shoes store went wrong two times. I hope we can help her protect her rights.

New shoes fade when they wear them two times.

Ms. Jiang told reporters that she was in the early June.

Kanglong

The Desheng shoe store bought a pair of casual leather shoes for the husband at a price of 420 yuan.

Ms. Jiang said that she had always trusted this brand, so she and her husband's shoes were bought at this store.

But I didn't expect my husband to wear it for two days, and I noticed that the shoe sole had stained black objects and stained all the vamp.

Ms. Jiang bought leather shoes soles are black in the lap, vamp is light gray, and the sole of the shoe does not know why, it has infiltrated on the vamp, and the vamp dyed is very ugly.

So Ms. Jiang took the leather shoes to the store and asked the businessmen to deal with it.

At that time, the shopkeeper claimed that she could not handle it, leaving Ms. Jiang to leave her leather shoes, and they would send them to the repair point of Kanglong casual shoes for repair.

When Ms. Jiang was told to pick up shoes in the store, she found that the merchant had only cleaned the upper part of the shoe.

When Ms. Jiang asked about the reasons for the fading of leather shoes, the merchant said it was because the feet were sweating, so the soles of the shoes would leak out.

At that time, the shoes were washed more flowers. Ms. Jiang did not agree with the result of such treatment. After consultations, the merchants said that they could spray the colors, so that Ms. Jiang could wear them for a few days. If they were not satisfied, they could be painted free of charge.

At that time, businessmen also told Ms. Jiang that shoes would not be black again. If they were seeping again, that would be the quality of shoes. If so, they should be dealt with according to quality problems.

Hear the businessman say so, Ms. Jiang accepted the opinion of merchant.

As a result, Mrs. Jiang has not yet worn the shoes. The same situation has appeared again, and is even more serious. Leather shoes and shoes are very large.

Ms. Jiang also went to Kanglong leisure shoes store to allow the merchants to deal with it. Ms. Jiang asked the businessmen to handle the soles well, do not seep black objects again, and then spray the shoes.

Unexpectedly, for Ms. Jiang's request, the merchant claimed that it was no problem to paint free shoes, but they could not guarantee that they would not appear next time.

Ms. Jiang said that her request was not very high. She only hoped that the shoes would no longer fade, otherwise they would wear shoes for five times and wear them for a year. It would be uncomfortable to see shoes like that.

Businessmen said that if the leather shoes fade again later, they will be given free color spray for life.

Ms. Jiang said she could not accept this treatment plan. She said, "where can I get shoes to wear for a day?" besides, I will move to the South Station nearby. How can I run to Desheng road to repair shoes?

Businesses promise to return if they fade again.

To help MS Jiang defend her rights, our reporter came to Kanglong.

Casual shoes

Desheng shop, interviewed at the scene.

Shopkeeper Li received an interview with reporters.

Chen shopkeeper said that because of the sweat cause, the dirty things on the soles will be seeping out.

For the first time, we have washed our shoes and disposed of them.

The second time was not in the same position. We also took the shoes and painted them.

Now that the spray has been sprayed, the consumer can take it away.

When the reporter asked Li shop manager, shoes in a week of quality problems, why can not be returned, Li Dianchang explained that the material used in these shoes is like this, the wax leather meets sweating, or encounter water will happen this situation, so it is not the quality of shoes.

The reporter also asked, because the leather shoes will happen because of the material. Did the salesperson tell Ms. Jiang in advance? The manager of Li said no, this is a mistake in their work. They apologized to Ms. Jiang.

The reporter also asked the businessmen whether they could guarantee that after the color of the shoes had been painted, no similar situation would happen again. If a similar situation happened again, the shop manager would have to deal with the goods returned, and Li said he could not make such a promise. She would ask the head office for a report.

After the Lee shop leader asked for a report, Miss Chen, who was the supervisor of Kanglong casual shoes operation, accepted the interview with reporters. Miss Chen said that the three package cards on leather shoes were clearly marked, and they could be replaced during the warranty period.

But Ms. Jiang has never met them before, so they need to get the company back and ask the technicians to make an appraisal before they can give the result.

After the consultation and efforts of reporters, Miss Chen promised that she would deal with the requirements of Ms. Jiang. Ms. Jiang could first wear shoes that had been painted with color. If there was a similar situation of fading, the company would give back the handling of the goods. Ms. Jiang could choose any leather shoes at the same price for replacement.

MS Jiang expressed her satisfaction with the result and thanked our website for helping her protect her rights.